We don’t
sleep so you can sleep better
Our Network Operations Center (NOC) makes sure the
access and performance of your content is a 24/7/365
affair. We have a state-of-the- art facility that’s
scalable and flexible. We use the best off the shelf
and proprietary software, hardware, networking and
broadcast technologies. And our staff will help you
coordinate satellite signal acquisition, live web
casts, and network operations. Additionally our e-
mail, phone system are always on so you get all the
answers you need 24/7/365. We don’t sleep so you can
sleep better.
FirstStreamMedia prides itself on an unparalleled
record of technical support, with a less than
5-minute first response to trouble tickets.
FirstStreamMedia’ enterprise customers also enjoy a
Service Level Agreement guaranteeing 100%
reliability for all FirstStreamMedia on-demand
streaming media. If an enterprise customer's content
is unavailable using URLs provided by
FirstStreamMedia, we will issue a pro-rated credit
to the Client
Network Operations Center :
512-631-4131 call 24-hours
